Fixed Access LTE

Looking for a superfast broadband connection in rural Kent?

If you're still unable to get full-fibre broadband then we have the solution you have been waiting for! Our Fixed Access LTE broadband services provide superfast broadband without the need for a copper phone line or waiting for full-fibre (FTTP) to reach you. So what are you waiting for?

Antenna options

1. Low Gain LTE Cat6

• Suitable for areas with good outdoor 4G signal
• Download speeds up to 90Mbps*, upload speeds up to 40Mbps*

2. High Gain LTE Cat18

• Our highest performance antenna achieves the best possible speeds even in low-signal areas
• Download speeds up to 1Gbps* and upload speeds up to 80Mbps* 

Wi-Fi Router Specifications

• Wi-Fi 6 router, up to 1200Mbps on 5Ghz and 600Mbps on 2.4GHz.
  
• Supports Mesh Extenders.
• 4x Gigabit Ethernet ports.
• 1x Gigabit WAN port (connected to the LTE antenna).
• VoIP ready. Digital Voice subscription is required.

Before you order, a survey is required

A survey is required before ordering this service as we need to confirm the network, signal level and speed available before installation. The survey will also enable us to confirm if there are any bespoke requirements for installation and quote accordingly.

Please order a 4G/5G signal survey here:- https://b4rk.co.uk/survey

Once we have surveyed and you are happy with the speed available, additional costs if applicable you can then proceed to order here.

Installation

• Fixed price installation for standard residential installations. This is where the antenna is installed on a bracket and the cable runs down and in on the same side of the property.
• Bespoke requirements or tricky installation will be quoted and invoiced accordingly before proceeding with the installation. This includes but is not limited to requiring 2 engineers, roof ladders, scaffolding, cherry picker, long cable runs, and installation of cable in loft space.

Monthly Subscription

• Three £30/m on a 24-month contract
  or
• EE £50/m on a 24-month contract
• UNLIMITED usage, subject to FUP

Invoicing for the internet service will start on the day of installation. This will be invoiced after installation and is payable within 7 days. Each invoice thereafter will be sent 7 days before the due date. Payment can be by Credit Card, Direct Debit or Standing Order.

Our full-fibre promise

We're building our own fibre networks and will build FTTP where we have a concentration of customers or proven demand. We also provide FTTP broadband services using Openreach, therefore if our own fibre network or Openreach FTTP becomes available you will have the option to switch to fibre from us. This is regardless of the remaining contract term for your Fixed Access LTE broadband service. You'll get free set-up and 3 months of free broadband and we'll recover the LTE antenna after your fibre broadband is connected.

Fair Usage Policy (FUP)

Three 3000GB (3TB) or EE 1000GB (1TB) per month fair usage policy applies to our Fixed Access LTE internet services. If the FUP allowance is exceeded 2 months in a row in a 6-month period then we may reduce the speed or priority at peak times. Usage consistently over the FUP could result in further restrictions or us needing to move you to another tariff at a higher price per month.

Price Increases

The monthly service price is subject to annual price increases from the 1^st of April each year by the Consumer Price Index (CPI) rate of inflation published in January each year plus 3.9%.

* Download and upload speeds are dependent on the mobile network used, the signal level, antenna gain and specification and network capacity. Most customers will see download speeds between 60-90Mbps with the low gain antenna and 100-200Mbps with the high-gain antenna.